Interface ForwardToTeamOptions

Options for a forwarding to a team. Forwarding a conversation returns it to the queue.

interface ForwardToTeamOptions {
comment?: string;
teamId: string;
}

Index

Properties

comment? teamId

Properties

`Optional`comment

comment?: string

An optional comment displayed to agents in their queue

teamId

teamId: string

The ID of the team to which the conversation should be forwarded