ID of the account the person belongs to
The person's authentication role
OptionalavatarURL pointing to the person's avatar
OptionaldisplayThe person's name as displayed in UIs for agents. This is read-only information set by Unblu.
OptionalemailThe person's email address
OptionalfirstThe person's first name
Unique ID of the person
OptionallastThe person's last name
OptionalnicknameA name that an anonymous person has given themselves
Source of the person. One of USER_DB or VIRTUAL
Type of the person
OptionalphoneThe person's phone number
OptionalsourceVendor-specific custom data unknown to Unblu. It can be passed in by the vendor on person creation/update to store additional information for a person.
Identifier of the person in its source. For USER_DB this is the userId, for VIRTUAL the propagated user ID.
OptionalteamThe ID of the team the person belongs to
The person's username
Representation of a Person (Agent, Visitor or Bot)