Interface SetAssignedAgentOptions

Options for setting a new assigned agent on a conversation

interface SetAssignedAgentOptions {
    message?: string;
    messageTextType?: ConversationMessageTextType;
    personId: string;
}

Properties

message?: string

An optional message which is displayed to the new assignee

The text type of the optional message. Defaults to ConversationMessageTextType.SIMPLE_TEXT.

personId: string

The person ID of the agent who should be the new assignee. The person must already be a participant in the conversation.