Unblu Agent Embedded JS API
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    Interface ConversationTemplate

    Information about a conversation template

    interface ConversationTemplate {
        conversationVisibility: ConversationVisibility;
        defaultTemplate: boolean;
        description: string;
        id: string;
        inheritConfigurationAndTexts: boolean;
        initialEngagementType: InitialEngagementType;
        name: string;
    }
    Index

    Properties

    conversationVisibility defaultTemplate description id inheritConfigurationAndTexts initialEngagementType name

    Properties

    conversationVisibility: ConversationVisibility

    The visibility of conversations created from this template.

    defaultTemplate: boolean

    True if the conversation template is the default template for its initial engagement type.

    description: string

    The description of the conversation template. If the conversation template has a translation of its description for the agent's language, the translated description is returned.

    id: string

    The unique ID of the conversation template

    inheritConfigurationAndTexts: boolean

    True if conversations created from this template inherit all configuration and texts of the template. If false, new conversations receive a copy of the template's configuration and texts.

    initialEngagementType: InitialEngagementType

    The initial engagement type of conversations created from this template.

    name: string

    The name of the conversation template. If the conversation template has a translation of its name for the agent's language, the translated name is returned.

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